Once all items you wish to purchase have been added to your cart, follow the steps below to pay with Cash on delivery:

• Click ‘Proceed to Checkout’
• Fill in the “Contact Information”. Click “Continue to Shipping Method”.
• Fill in the “Billing Information” and “Shipping Method” forms.
• In case of “Online Payment” Billing & Shipping details should be same.
• In the Payment Information form, “Cash on Delivery” will be selected by default.
• To confirm your order click on “Complete Order”, note your Order Number which will be provided to you at the “Thank You” page.
• Your package will be delivered via Trax Courier before or on the expected delivery date.

Delivery Charges starts from PKR 250 and PKR 500 for fragile and heavy weighted products.

We offer the following payment methods:

• Cash on delivery
• Jazz Cash
• Direct Transfer
• Debit Card / Credit Card (Currently not available)

shipping across Pakistan typically takes 7 working days and in Lahore it takes up to 3-4 days for the product to be delivered at your doorstep.

In the meanwhile, you can easily track your order to get the latest update. You can also contact us at +92 331 6227699.

Once you have placed your order, you will receive a confirmation email with invoice. If you do not receive an email, contact our customer service.

By signing up an account at alfadecor.pk you will be able to access and manage your account information easily. This includes:

• Checking your order status
• View your complete order history
• Checking your Wishlist

Yes, your data is secure with us.

You can add the items you like to purchase in future in your Wishlist.

All products purchased from alfadecor.pk can be exchanged within 7 days of purchase only if:-

• The item(s) is faulty, damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

You must notify us within 3 days of delivery by calling us at +92 331-6227699.

You may cancel or change your order at any time before the shipping process. Any order requiring special production cannot be cancelled.

After the shipment of your order, you will receive an email with a tracking number against your order.

Please open chat and enter Order ID which you must have received through an email at the time of placing an order, also enter your email address and press Track button to check the current status or you can contact us at +92 331 6227699

Refunds back to Credit Cards, Debit Cards, Jazz Cash, etc. are fully refunded within 5-7 working days after we receive and process your return. A refund confirmation will be sent to your email address.